Q: Can a family withdraw consent later?

Yes, at any time. Withdrawal is immediate: the child’s photos are removed from every shared view right away, not at the next processing cycle. There is no delay window between a withdrawal request and its effect.

Q: Does the platform use facial recognition to find a child’s photo?

No. Find-my-child is a roster lookup by name and class — a database query against the center’s own roster, not a face match, and that standard path computes no biometric template. Face matching is a capability we are building and is not turned on today — the recognizer is not yet wired: it holds no face-recognition model weights, and no face template is computed from a photo. Photo finding uses a permission-checked roster lookup instead. Withdrawing the opt-in stops the matching. Destroying the stored template itself is a step we have not finished, so we do not claim it happens on a schedule; the cleanup job halts and raises an alert rather than record a deletion it cannot carry out.

Q: What happens to a child whose family did not opt in?

That child is not photographed as part of the platform’s picture-day session, and does not appear in any shared gallery, directory page, class composite, or memory mate. Exclusion is complete, not partial.

Q: Can a family order prints today?

The order rail is priced server-side against the center’s own catalog, but live payment is early access and not yet turned on. No card is charged today. We name that plainly rather than presenting an in-progress payment flow as live.

Question 1

Who consents for a preschool-age child?

Accepted Answer

A parent or legal guardian. A preschooler cannot meaningfully consent to their own portrait being taken, shared, or printed, so the platform&rsquo;s consent gate is built around the guardian as the decision-maker. Consent is collected before picture day and is never assumed from enrollment.

Question 2

Is consent on by default?

Accepted Answer

No. Consent is off by default, opt-in per child. A guardian must actively opt their child in before that child is photographed as part of the platform session. A child whose family has not opted in is excluded from every shared gallery, directory page, and composite.

Question 3

Can a family withdraw consent later?

Accepted Answer

Yes, at any time. Withdrawal is immediate: the child&rsquo;s photos are removed from every shared view right away, not at the next processing cycle. There is no delay window between a withdrawal request and its effect.

Question 4

Does the platform use facial recognition to find a child&rsquo;s photo?

Accepted Answer

No. Find-my-child is a roster lookup by name and class &mdash; a database query against the center&rsquo;s own roster, not a face match, and that standard path computes no biometric template. Face matching is a capability we are building and is not turned on today — the recognizer is not yet wired: it holds no face-recognition model weights, and no face template is computed from a photo. Photo finding uses a permission-checked roster lookup instead. Withdrawing the opt-in stops the matching. Destroying the stored template itself is a step we have not finished, so we do not claim it happens on a schedule; the cleanup job halts and raises an alert rather than record a deletion it cannot carry out.

Question 5

Do photos leave the center and go to an outside AI or photo company?

Accepted Answer

No. Photos and any face data are never sent to an outside AI service or an outside photo company. Editing and storage run on our own private system. An outside pro lab receives only the minimum needed to fulfill a specific print job the center or family has requested.

Question 6

Are galleries public?

Accepted Answer

No. Every family gallery is private and tenant-isolated: reached only through a link scoped to that one family, never public, never indexed by a search engine. A guardian cannot browse another family&rsquo;s portraits, and a family that did not opt in has no gallery link at all.

Question 7

What happens to a child whose family did not opt in?

Accepted Answer

That child is not photographed as part of the platform&rsquo;s picture-day session, and does not appear in any shared gallery, directory page, class composite, or memory mate. Exclusion is complete, not partial.

Question 8

Is face-data ever retained, and for how long?

Accepted Answer

Only if a guardian specifically enables a face-data feature, and even then it is held inside our own private system on a bounded window of roughly 365 days, never framed as permanent and never framed as zero retention. The honest answer is a stated window, not an absence of one.

Question 9

Can a family order prints today?

Accepted Answer

The order rail is priced server-side against the center&rsquo;s own catalog, but live payment is early access and not yet turned on. No card is charged today. We name that plainly rather than presenting an in-progress payment flow as live.

Question 10

Is there a contract or minimum order?

Accepted Answer

No. The platform is free to run for a center: no contract and no minimum order requirement to use the roster import, consent gate, galleries, directory, composites, or memory mates.

Question 11

How is this different from elementaryschool.photos?

Accepted Answer

Elementary School Photos is scoped to elementary-age students. Preschool Photos is scoped specifically to the youngest band, preschool and pre-K, where a child&rsquo;s own consent is never a factor and a parent or legal guardian is the sole decision-maker from the very first step. The pages are separate products with separate copy and separate chrome.

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